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Customer Help

Transparency all the way  


Fuel charges are just a regular part of logistics and due to on-going fuel price fluctuations, iCumulus Global Express (IGX) applies a fuel surcharge to all shipments. This approach provides our customers with a transparent charging mechanism reflecting changes in fuel related costs.

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Frequently Asked Questions
Expecting a parcel to arrive? Let us help.

Our Customer Care Team is available from

Monday to Friday, 9am - 5pm


For all parcel, tracking and delivery enquiries, please fill out the customer enquiry form below and one of our team members will reply to your email shortly.


Thank you for your enquiry.Someone from our team will be in touch shortly.

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